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You may return your rental equipment to any of TripTel's locations. However, there is a $25 charge
for equipment returned any location other than the original point of rental. Many cell phone rental companies
will mail you a receipt a month after you've checked out. At TripTel, if you check-in your equipment in
person we will provide you with a check-in receipt immediately.
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All airport locations are equipped with an after hours drop off box. Our staff will check in the equipment
left in the drop off boxes the next business day.
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In the event that you can not return the equipment to one of our locations, you can ship them back to us,
using the pre-addressed Federal Express shipping Air bill. You will be charged the appropriate shipping
cost on your finalized rental contract.
From outside the United States you need to send the equipment to our San Francisco main office, using any shipping
company, such as Federal Express or DHL. Our Address is available at the top of your rental contract or
the bottom of this page.
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When you use the drop off box at one of our Airport locations or ship the rental equipment to us, our
staff will finalize your rental contract, charge/credit your credit card no. on file, and send you
a description of all the charges via e-mail, fax, or mail.
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Headquarters 1525 Van Ness Avenue, San Francisco, CA 94109
Phone 415.474.3330 Toll Free 877.TRIPTEL Fax 415.292.3311
E-mail rental@triptel.com
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